With our software you don't have to know a lot about technology. With just a few clicks you can manage the entire transcription process from any computer with a web connection. Here's how the process works:

Step 1: Dictation
Doctor dictates on hand held digital recorder, PDA or telephone.

Step 2: Voice files are uploaded to our secure server
The recorder is placed in a cradle connected to a computer and to the Internet. Files are automatically removed from the recorder and uploaded to our secure servers within seconds. Phone dictations are routed directly to our servers.

Step 3: Jobs are automatically routed to pre-assigned MT pools
Administrators can prioritize, assign or reassign as needed. Doctors and assistants can set STAT jobs for priority routing.

Step 4: MT receives and transcribes job
MT logs in to secure site, transcribes job and releases to QA or to Doctor.

Step 5: Job is automatically uploaded to server and routed back to doctor
Completed job is automatically uploaded and routed to QA or to Doctor. Copies can be automatically forwarded to referring doctors.

Step 6: Job is reviewed and approved by Doctor
The transcription manager can review and edit jobs online. Doctors can edit and electronically sign transcriptions.

Step 7: Job is printed and stored for future reference
Completed transcriptions are automatically printed on location. Files are archived for future reference.

The entire transcription process is managed from one site that you control. If you have questions our customer service department is ready to help. Our average service time is less than one hour.

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Integration with EMR's is no problem.  We've created hundreds of EMR interfaces so data seamlessly moves between EMR software and transcription software.

     Available Interfaces
     •  Standard and non-standard HL7 v2.3 and newer port-to-port network exchange
     •  Softmed Systems, Inc CharScript (r) v8.2 unstructured templates MS Word
     •  Meditech HL7 to transcription vendor v2.3 or newer
     •  HMS, GE Logiscian, EPIC and Kaiser Medical Group
     •  XML and web services (WDSL)
     •  Custom ASCII file parsing for patient demographic data (ADT)
     •  XML standard allows interfacing with virtually all software
     •  Establish a bi-directional gateway on site to convert data and capture ADT feeds
     •  Patient demographics are captured and posted to transcriptions on demand by MT
     •  Formatted documents are directly posted to patient charts within EMR

•  Role-based security
•  Account lock after three unsuccessful login attempts. Source IP address is recorded
•  Activity-based auditing
•  Automatic document version control - all versions are tracked and maintained
•  128-bit SSL communications

Three Tier Architecture

• Web Servers manage user interface
• Data Servers store database and have no internet access
• NAS (network attached storage) Servers store voice files using terabyte arrays.  No internet access
• Real time replication of files for data availability and enhanced performance.  Real time availability of
  voice files
• Formal Disaster Recovery Plan

Security and Data Protection

• Dell servers are in secure data center with three physical levels of security
• Redundant servers are backed up every 15 minutes
• Each server has redundant components.
• 24/7 guarded data center facilities with restricted access
• Redundant Tier 1 Internet providers with UPS and power generator backup
• Cisco PIX firewall security

• Microsoft(r)Windows 2000 or later
•  733 Mhz CPU with 256 MB RAM
•  1 gigabyte free disk space
•  Internet connection (high speed preferred)
•  Microsoft Word(r)

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