Required a 130,000 square foot call center to accommodate USLD's third-party billing clearinghouse and information management services business

An existing building was chosen - so the time that normally would have been put into a build-to-suit was put into meeting the special technical needs of the call center

Specialized considerations: supplemental HVAC and electrical requirements, parking to satisfy above-normal employee density



NOTABLE ACCOMPLISHMENTS:

• Within days of engagement, a list of nine possibilities were provided including four build-to-suit opportunities

• Negotiated a long term transaction that provided a fixed rate on future expansion space to protect USLD from rising rental rates

• Provided extensive construction management services to oversee the construction and design and to insure that the completion deadline was met

• Provided above and beyond the expected in financial counseling, valuations services and responsible action

Frost National Bank was exchanging banking facilities with Texas Commerce Bank

Texas Commerce Bank had an existing multi-million dollar commitment

Texas Commerce Bank was in a binding lease agreement for 62,000 square feet. Frost National Bank wanted to downsize and needed only 30,000 square feet

Frost National Bank required substantial signage and had no signage rights

Frost National Bank required extensive alterations to the space and wanted the Landlord to pay for these improvements